Return Policy | Chalk Toys

Return Policy

30 Day Satisfaction Guarantee


Any unused and unopened item can be returned within 30 days for a full refund. Please note that goods must be returned at your own cost under the 30 Day Satisfaction Guarantee.


This does not affect your statutory rights and any faulty goods will be replaced or a full refund given.


All goods are non-returnable unless defective or unopened in their original packaging (please read below for return information).


Defective items:


Defective items must be returned to Chalk Toys (address below) within (14) fourteen days of the delivery to be eligible for replacement. Items will be replaced with the same item originally purchased. For items that cannot be replaced, a full refund will be offered.


How to return your item:


Call our Customer Service team at:  . A customer service representative will evaluate your return request, record all the necessary product return information and issue you with a Return Authorization Number. The Customer Service Representative will also advise you where to send your return. NOTE: You must obtain an RA number immediately so as to ensure that you will remain eligible for a replacement or refund.

Send your item to the return address provided ensuring that your RA number is clearly displayed on outside of the return packaging.

As soon as the return has been received, a replacement product will be shipped.

Mailing Address for Returns